Contractor Terms

General liability insurance: Minimum coverage of $1,000,000 per occurrence.

Workers' compensation insurance: Required for Contractors with employees, in accordance with Georgia state law.

Commercial auto insurance: Required for Contractors using vehicles for business purposes.

Certificate of Insurance (COI): Must be provided to FIXXR upon request and kept current at all times.

State contractor licenses for trades requiring licensure (e.g., electrical, plumbing, HVAC).

Local business licenses for the jurisdictions in which they operate.

Specialty certifications for regulated services.

You are solely responsible for your own taxes, including self-employment taxes.

You are responsible for your own tools, equipment, vehicles, and materials.

You determine your own schedule and accept or decline service requests at your discretion.

You are not entitled to employee benefits, including health insurance, paid time off, or retirement benefits from FIXXR.

You maintain your own business entity and insurance as required by law.

A completed W-9 form must be provided to FIXXR before payment can be processed.

Arriving on time for scheduled appointments and communicating proactively if delayed.

Performing work in a skillful, safe, and workmanlike manner consistent with industry standards.

Communicating respectfully with customers, FIXXR staff, and other Contractors.

Maintaining a clean and safe work environment at all job sites.

Providing honest, transparent estimates and not inflating prices or performing unnecessary work.

Respecting customer property and privacy at all times.

Wearing professional attire and displaying identification when requested.

Payout schedule: Contractors are paid within seven (7) business days of completed work and customer approval.

Platform fee: FIXXR deducts a service fee from each transaction, as disclosed in the Contractor agreement.

Payment method: Contractors must provide valid payment instructions (e.g., bank account, Zelle) to receive payouts.

Invoicing: Contractors must submit accurate invoices reflecting work performed and materials used.

Disputes: Payment disputes must be reported to FIXXR within seven (7) days of the payout date for resolution.

Soliciting or accepting payment directly from a customer outside the FIXXR platform for services initiated through FIXXR.

Sharing personal contact information with a customer for the purpose of completing future transactions off-platform.

Encouraging customers to cancel a FIXXR service request in order to contract directly with the Contractor.

Using customer information obtained through FIXXR for marketing, solicitation, or any purpose outside the scope of the service request.

Lapsed insurance coverage or licensing.

Unprofessional conduct, customer complaints, or safety violations.

Anti-circumvention violations as described above.

Repeated cancellations, no-shows, or failure to complete accepted work.

Fraudulent invoicing or misrepresentation of qualifications.

Any conduct that FIXXR determines, in its sole discretion, harms the platform or its users.